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Phone banking is the easiest way to reach voters AND have meaningful conversations. Whether it is you or dedicated volunteers making these calls for you, it is important that you set yourself up for success with these tools and tips.

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Phone Banking Best Practices

Tips and Best Practices:

1️⃣ The best times to call voters are:

• Monday through Friday between 4:00pm to 8:00pm
• Saturday between 12:00pm and 6:00pm
• Sunday between 12:00pm and 5:00pm
• Do not make calls before 10:00am or after 8:30pm.

2️⃣ Make about 45-50 calls (at least) a session.

3️⃣ If the voter is a supporter, thank them and make sure to still help them solidify their plan to vote!

4️⃣ If the voter is not a supporter, thank them and end the call. If they are hostile or rude, try your best to not react and end the call as calmly and quickly as you can.

5️⃣ Be very careful with the Refused/Do Not Call buttons, only use them if the person specifically asks to be removed from the call list.

6️⃣ Utilize personal stories to engage the voter and form meaningful conversations, this will ensure long lasting impressions are made.

7️⃣ Don't be afraid to make the ask or talk about yourself! Direct voter contact is the best way to get voters to the polls with your name in mind.

No Response :(

• It is up to you if you would like to leave a voicemail if there is no response, but if you choose to make sure it is short to give more time to live conversations.
• Choose the “Couldn't Reach” button and specify why, then save and move onto the next call!

They Answered!

• Smile while talking! Believe it or not, the voter can hear the difference in your voice and it sets the tone for the call.
• Introduce yourself and verify their identity before beginning your conversation.